Policies
Booking Conditions
Here is how a student group trip moves from first enquiry to confirmed booking. Exact amounts and deadlines are always set out in the written proposal for your group.
1. Request a quote
Send your dates, group size, starting city and interests through the quote form. Requesting a quote is free and does not commit you to anything.
2. Receive a tailored proposal
We reply with a proposal covering the itinerary, accommodation level, transport, inclusions, exclusions and group price. You can adjust it with us until it fits your group.
3. Confirmation
A booking is confirmed once the group leader or institution accepts the proposal in writing and any confirmation payment stated in the proposal is received.
Specific details for this section will be confirmed in your written group proposal.
4. Payments
The payment schedule (for example a deposit and a final balance) and accepted payment methods are stated in your proposal.
Specific details for this section will be confirmed in your written group proposal.
5. Final group details
Before departure we ask for final numbers, arrival and departure details, a rooming list and any dietary, medical or accessibility needs relevant to planning.
6. Changes in group size
Group size affects vehicles, rooms and price. Let us know about changes as early as possible so we can update your proposal.
Related policies
Please also read our cancellation policy and terms & conditions.